FirstBank partners The Asian Banker, hosts dialogue on Retail Banking in West Africa

In fulfillment of its commitment to the realization of a sustainable and competitive retail banking environment in West Africa, First Bank of Nigeria Limited, Nigeria’s most valuable banking brand partnered with The Asian Banker Magazine to host the West Africa International Retail Banking Dialogue 2015, which held at the Intercontinental Hotel, Victoria Island, Lagos on the 9th of July, 2015. The theme for the dialogue was “Building a Sustainable & Competitive Retail Banking Infrastructure for West Africa”.

Senior executives and supporting executives in retail, technology, innovation, operations, strategy and planning attended the event from across West Africa and other regions’ retail banking and payments industries. The GMD/CEO of FirstBank, Bisi Onasanya, represented by Mr Tunde Owolabi, in his keynote address said “There is no doubt that the continental retail banking space is getting bigger and we would need to find more creative ways to tease value out of this space, especially in the light of strong and growing competition, including from non-bank actors”.

Onasanya added that, “The effectiveness of our robust retail banking strategy is responsible for FirstBank’s domination of the retail space with over 40 percent of the market share in retail customer deposits at the end of 2014. Through our various transformation programmes, we have raised the bar in the delivery of unique retail financial products to all levels of customers. FirstBank will not relent in its efforts to keep abreast of customers’ expectations as we keep them at the heart of business.”

The Dialogue, which is in its second edition, had a convergence of global advisory panels contributing policies and insights into the experiences of leading decision makers in West Africa, among whom were FirstBank Executive Director, Retail Banking Lagos & West, Mr. Gbenga Shobo; Executive Director, South, Mr. U.K. Eke and Executive Director, North, Mr. Dauda Lawal.

Visit www.firstbanknigeria.com for more information.

WEST AFRICAN RETAIL BANKING

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