The Dummies Guide to what just happened to WhatsApp

Did you wake up this morning to notifications of WhatsApp messages on your phone? Making you seem like the single surviving caveman on earth when you get to work and everyone is talking about #WhatsAppIsDown.

Is your office tribe being a little extra by trying to bring a Buckingham palace staff meeting into their conversation about this miraculous WhatsApp shutdown?

Rest assured, the “S” on this writer’s chest is palpitating from the desire to help you out of your confused LASTMA status.

So the popular multi-platform messaging app owned by Facebook suffered a widespread global outage overnight (Wednesday for several other parts of the world). This outage lasted several hours before the issue was resolved.

Here’s a part of an email sent out by the WhatsApp reps:

“Earlier today, WhatsApp users in all parts of the world were unable to access WhatsApp for a few hours. We have now fixed the issue and apologise for the inconvenience.” 

Reports confirm that WhatsApp was down in parts of India, Canada, the United States and Brazil and affected people who use the app on iPhones, Android phones and Windows too. So don’t worry if you did not notice anything on you Blackberry.

In Brazil, where the professional class relies heavily on the messaging service, WhatsApp was down for about two and a half hours. Many users switched to rival system Telegram, which has picked up millions of customers in Brazil after two previous WhatsApp outages resulting from court orders.

We were just joking about the Blackberry shot. But while it’s impossible to say that every single user of the app was affected by the outage, WhatsApp has confirmed that it was a global outage caused by WhatsApp itself and not an external factor.

WhatsApp last experienced a major outage on New Year’s Eve – with users around the globe reporting downtime. At the time, WhatsApp was also quick to confirm the outage and apologise for the inconvenience.

This time, the outage comes as WhatsApp is working on a major update that would allow users to pin conversations at the top of the menu within the app.

Meanwhile, reports across the United Kingdom still say that the messaging app is still down for many users in that region but the company is yet to issue a final word on when things will get back to normal. Hence, the jokes you may have heard about the Buckingham palace staff being forced to hold a real morning meeting as opposed to communicating via their WhatsApp group.

 

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