by Chinwe Okafor
It was only for 52 minutes.
When Facebook and Instagram went down for about an hour Monday night, a dispatcher in the East Bay, California, area says she received about five 911 calls asking when the sites would be back online, like that was an emergency worthy of a SWAT team.
The dispatcher, who wanted to remain anonymous, said:
“I just want to know if you can put a note out to Claycordians asking them to not call 911 when a website doesn’t work? We have nothing to do with Facebook and when Facebook isn’t working, it’s not an emergency. Our lines our dedicated to handle life and death calls, and even though Facebook is important to a lot of people, it’s not a matter of life and death when it stops working. One caller even called back to tell me I was being rude because I told her it wasn’t a life threatening emergency. Thank you Claycord for all you do”.
The authorities had to come out to say that Facebook outages “[are] NOT an emergency,” which is something a lot of people apparently needed to be told.