Tag: Customer service
Dear banks… quality customer service is important
A couple of weeks ago, I paid a visit to my bank to raise a bank draft as payment for ...
The Thread: How to guarantee steady income in your business
Nigerian-run businesses (and this includes social media vendors) do not totally get the importance of customer service. Beyond tweeting “RT, ...
The Thread: Much ado about questions by customer care personnel
Twitter is threads and threads are Twitter. At least that’s what this tweep (@Sasen_Aro) thought about Twitter’s utility when she used ...
Ezinne Ajoku: The Customer Service fail [NEW VOICES]
2016 will be remembered for many things, and one of those things it will definitely be remembered for, thanks to ...
The App that prompts you to report good and bad service || Reportam launches on mobile
by Jewel Stephen Reportam.com.ng has finally launched its mobile app on google play tagged “The only app that prompts you ...
Ever had a hideous make up like this done for you? Report it right away
by Jewel Stephen The video below is a classic example of make up gone wrong. Reportam is where you ...
Reportam! Customer service complaint website launches in Nigeria
by Jewel Stephen So imagine you have just experienced a fantastic or horrible customer service. You wonder – What can ...
Does Arik Air really deserve all the hate? | We investigate
by Adedayo Ademuwagun The video above was circulated a few months ago following an Arik Air flight from Calabar to ...
EXCLUSIVE: ‘We’ll attend only to Business Class’ – Arik Airlines passengers left stranded in Calabar (WATCH)
by Isi Esene Passengers on the Arik Airline flight from Calabar, Cross River to Lagos had a grueling customer service ...
Drama as Arik Air passengers protest hours of delay in Port Harcourt (PHOTOS)
by Isi Esene Notorious for flight delays and generally muddling up take off schedules, Arik Air staff yesterday got the ...
Customer service: Polls show women prefer First Bank to other, GTBank in 2nd place, Agree or disagree?
by Isi Esene The NOI Polls, a leading opinion polling and research organisation in technical partnership with the Gallup Organisation ...
Opinion: Stop trying to wow your customers
by Edward Israel-Ayide Most times we all believe we know what good customer service is; and therein is the first ...
Akin Akintayo: No vexatious customer
by Akin Akintayo Social media can at once be both aggressive and effective. Many have put it to good use ...
The September Standard
- Unlock a Healthier You: Essential Resources for Holistic Well-being
- How Your Diet Could Be Making Your Snoring Worse
- Celebrating Nigerian Trailblazers: Inspiring Women in Fashion
- Silk: Unraveling Threads of Elegance and Innovation
- Grammy Awards 2024 Red Carpet Fashion: Hits and Misses that Stole the Spotlight
YMonitor
- Beyond the Power Struggle: Why a Strong Opposition Party is Crucial for Nigeria’s Democracy
- The Importance of Impartial Reporting in Nigeria’s Democracy
- Understanding the Role of Election Tribunals in Nigeria’s Electoral Process
- The Importance of Active Citizenship Beyond the Voting Booth
- How Ethnic Baiting is Undermining Nigeria’s National Security and Democracy