We are not part of Etisalat board – NCC

The Nigerian Communications Commission (NCC) has said that it was not among the members of the new board of Etisalat. Director of Public Affairs, NCC, Tony Ojobo said this in a statement on Saturday in Lagos. “The commission hereby makes it clear that it is not on the Board of Etisalat. “As the regulator of... Read More

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board, etisalat, ncc, telecommunications

July 6, 2017

Glo delights subscribers‎ with Free Data Day, Welcome Back Offer ‎

Total telecommunications solutions provider, Globacom, has again demonstrated why it is regarded as the leader in the data segment of the market with the launch of a unique offer which rewards subscribers with free data to access the internet. Called Free Data Day, the new offer gives Glo customers free 200MB that can be used... Read More

MTN Nigeria denies claims of mass sack of call centre agents

MTN Nigeria says allegations that it has sacked thousands of its call centre agents are false. MTN Executive, Amina Oyagbola, who responded to the reports said, “The reports are incorrect. The second phase of a change-in-vendor process took place last week, offering interested workers the opportunity to join the new call centres owned and operated by... Read More

The News Blog

Amina Oyagbola, Call Centre agents, ISON, Mass sack, mtn nigeria, telecommunications

October 28, 2015

CONCOM 2015: Etisalat Nigeria educates SMEs on the importance of online presence

Nigeria’s innovative telecommunications company, Etisalat, has implored Small and Medium Enterprises (SMEs) and start-ups in the country to enthusiastically adopt the electronic commerce model of business to help improve their business value and processes. Speaking on‘Role of Mobile Penetration in Online Commerce’ at the recent Webmall Connect Commerce Conference 2015, Head of Enterprise Marketing, Etisalat... Read More

“It’s only hurting telco subscribers” – Consumer groups question NCC’s ban on promos

The indefinite ban on consumer promotions and lotteries on telecommunications networks in Nigeria which was imposed by the Nigerian Communications Commission (NCC) on November 8, 2012 is now being questioned by consumers and rights activists. The position of the Nigerian Mobile Phone Subscribers Coalition (NMPSC) is that the blanket ban is unfair as the... Read More

ban on promos, consumer advocacy groups, ncc, telecommunications

November 8, 2012

Broken Record: “Improve service quality or get sanctioned” – FG threatens telecoms companies

by Isi Esene The Federal Government has threatened to stop all marketing promotions run by telecommunications companies which tends to increase its customer base. The minister of communication technology, Omobola Johnson, said this in Abuja yesterday explaining that the uncontrolled increase in customer base exerts undue pressure on the network resulting in poor service quality.... Read More

nigeria, omobola johnson, service quality, subscribers, telecommunications

November 4, 2012

#InCaseYouMissedIt: NCC set to fine telecos for failure to provide instant call bills by sms

by Isi Esene The Nigerian Communications Commission recently threatened that it will demand a fine from any telecommunications company that fails to provide free instant SMS call bill to all subscribers from November 1, 2012. According to the NCC, erring telecom companies will be fined a sum of N5m. It insisted that a further N500,000... Read More

billing, ncc, nigeria, SMS, telecommunications

October 30, 2012

“It’s the flood!”: MTN explains its poor connectivity

by Isi Esene The MTN has apologized to its customers for the disruption in its network blaming it on the flood devastation experienced in most parts of the country. The telecommunications company appealed to stakeholders to exercise patience and understanding for the disruption in ongoing network modernization and swap-out exercise. Wale Goodluck, the company’s corporate... Read More

connectivity, modernization, MTN, network, telecommunications

September 9, 2012

Hello NITEL? Telecoms operators threaten to leave North

by Stanley Azuakola There are fears that the telecommunications sector in Nigeria, especially in Northern Nigeria will be set back a notch if the recent threat of telecoms operators is followed through. The operators whose facilities were recently attacked by terrorist group, Boko Haram, have warned that they would cut off services in the crises-prone... Read More

Fire, Gbenga Adebayo, NITEL, north, operators, telecommunications, threaten

September 7, 2012

Everywhere you go: IGP orders round-the-clock surveillance on telecoms facilities

by Isi Esene Telecommunications facilities in the country will soon have police security details mounting 24-hour surveillance around them due to the recent attacks on telecoms facilities by men suspected to be members of the Boko Haram Islamic sect in several states in the north. Suspected Boko Haram members on Wednesday attacked several telecoms masts... Read More

boko haram, Borno, facilities, Frank Mba, IGP, Inspector General of Police, kano, masts, Mohammed Abubakar, MTN, telecommunications, yobe

June 22, 2012

Kathleen Ndongmo: Service Delivery Woes: We pay, they play (YNaija FrontPage)

Until this point, I had always thought we had a sensible regulator. A watchdog; until I realized that the “watchdog” needs a watchdog. Excessive “attitude” giving in the hospitality industry, poor banking services, an over-hyped cashless policy within a defective e-channel environment, non-existent electricity, uncollected refuse, award-winning potholes, comatose customer call centres, health services... Read More

bad service, dropped calls, opinion, PHCN, phones, telecommunications

April 2, 2012

Is that you, Etisalat? Swanky new QR Codes flood Lagos

by Seyi Lawal So is it the latest fashion accessory or the new national flag? Well, maybe we should ask you, because Lagos woke up yesterday to the sight of optical smartphone readable codes better known as QR Codes (abbreviated from Quick Response Code) in different areas of the metropolis. The imposing signs appeared everywhere, from shopping... Read More

barcode, etisalat, telecommunications