A Nigerian woman has allegedly been assaulted by Turkish Airlines staff in Istanbul. Well, I probably shouldn’t say “allegedly”, there’s video footage.
A bit of the back story,
I checked in and my boarding pass said I was on stand by. The guy who checked me in told me to go and wait at the gate that I might be lucky to fly. I asked him why I was not informed as I bought a confirmed ticket that I needed to see the manager. Then the manager comes and said I should go and check the website for the terms of Turkish airline because a confirmed ticket did not mean I would definitely get a seat on the flight.
I then asked for him to show me where that was stated on my ticket.
Then the guy said I should stand there and keep asking.
Meanwhile, there was a family of 5 who had the same problem and we all were displeased so I started taking a video of how he spoke as it was an extremely bad service. The rest of it was #assault #turkishairlines #customerservice
When we got to the boarding gate, 15 people had standby boarding passes.
Some passengers had bought their tickets since May.
Turkish airline sold seats that had already been paid for and then offered us 300euro compensation.
That’s a huge shame. Has anyone experience something similar with the airline? Please share your story with us.
LAGOS STATE UNIVERSITY LASU PGD/PART TIME FORM FOR 2016 2017 IS OUT CALL 08067848826 FOR ASSISTANCE