by Jewel Stephen Food-lovers are in for a priceless treat as MasterCard Restaurant Week presented by Lost in Lagos debuts in Lagos. From 1 November – 21 November 2014, MasterCard cardholders will be able to enjoy the best dining experiences that Lagos has to offer at exceptional prices. Famous the world over, Restaurant Week is... Read More

February 27, 2014

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How my customer died while we were having SEX – Prostitute reveals

by ‘Jola Sotubo A middle aged man in Abia has died after reportedly having sex with a commercial sex worker in the state. Ogadinma Chukwu is said to have slumped and given up the ghost while indulging in intercourse with the unidentified prostitute in a brothel. The unfortunate incident is said to have occurred at... Read More

Aba, Abia, Brothel, customer, dead, Ogadinma Chukwu, prostitute

January 24, 2014

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HORRIFIC: Barber stabs customer for complaining about haircut (PHOTOS, WATCH)

by Tutu Akinlabi A Chinese barber is said to have stabbed a customer after the latter complained about his services. The client was unhappy with the haircut he was given and he expressed this sentiment to the barber who then lost his temper and stabbed the client with a pair of scissors. The barber, identified... Read More

angry, barber, beijing, China, customer, hairdresser, scissors, stabbed

December 8, 2013

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Opinion: What is customer experience?

by Oyefeso Oluwafemi For companies to effectively leverage on the Customer Experience there must be a high degree of engagement between the company and its employees, with open communication and feedback across various ranks, titles and departments, with the aim of improving the employees’ attitude towards the customer. Simply put, Customer Experience is about the... Read More

customer, experience, Opinion: What is, Opinion: What is customer experience, oyefeso oluwafemi, satisfaction, ynaija

September 6, 2013

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Access Bank holds interactive session, unveils strategic direction

by Oge Okonkwo The media interactive session organised by Access Bank Plc. took place on August 31, 2013, with the Group Managing Director/Chief Executive Officer, Aigboje Aig-Imoukhuede and Group Deputy Managing Director, Herbert Wigwe as speakers. The first speaker, Aigboje Aig-Imoukhuede, spoke on ‘Leveraging communications as a business enabler’, emphasizing on the values of the fast rising bank... Read More

Access Bank, Aigboje Aig-Imoukhuede, customer, Herbert Wigwe, Media Interactive Session

August 18, 2013

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BUSTED: Woman arrested for stealing another customer’s money in bank

by Oge Okonkwo A 27-year-old woman who confessed to being a prostitute and also a graduate from the college of education has been arrested by the Delta state police command in Asaba, for allegedly stealing the sum of N700,000 from a new generation bank where she operates a current account. According to sources, it was learnt that... Read More

‘Lady’, bank, customer, detained, money, prostitute, stealing

May 7, 2013

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Horror: Bartender Bartender pours flaming glass of absinthe into customer’s mouth and sets his head on fire (PHOTOS)

A Russian man suffered severe burns after a barman set fire to his head while trying to pour a glass of flaming absinthe into his mouth. Alexey Ponamarev, 28, had to be rushed to hospital with burns to his face after the incident in a bar in Novosibirsk, south-west Siberia, which was caught on camera... Read More

Bartender, burns, customer, horrific

April 13, 2013

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Opinion: The customer service culture in Nigeria stinks – My experience

by Kehinde Olurode How can any organization worth its salt not care about the satisfaction of its customers? Why should any organization that fails grossly at its core purpose of existence continue to exist? The customer service culture prevalent in Nigeria is indeed very appalling. From the public to the private sector one only needs... Read More

Aero Contractors, customer, Kehinde Olurode, nigeria, service

April 9, 2013

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Coolest kid! Kourtney Kardashian’s son Mason wears fashion forward sunglasses to church (LOOK)

At most times his family is one of the most stylish around, wearing the latest trends on the red-carpet and in their hit reality TV shows. And it seems that Kourtney Kardashian’s son Mason is fast becoming one of the best dressed tots in town. The three-year-old was spotted out with his mother on Sunday... Read More

Church, customer, Kourtney Kardashian, mason, sunglasses

October 9, 2012

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Opinion: ‘Hell no! I don’t need any brand consultant’… Oh yes! You do

by Nnadozie Egeonu It’s either you brand properly or you leave your niche market price you less your worth. Branding doesn’t have to be expensive, it is just doing the extra things and paying attention to small details. The most challenging part of running a branding consultancy for Small Sized business or start-ups is the... Read More

Branding, consultant, customer, marketing, small business

October 4, 2012

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Opinion: How best to kill your brand

by Nnadozie Egeonu Customer will always want to know what is in for him; what extra benefits can he derive from patronizing you; why should he go for you instead of others? Consulting for small and medium sized businesses is such an awesome experience, quite touching too when you find a lot of young and... Read More

analysis, atm, Branding, Business, customer, market, marketing

September 27, 2012

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Japheth Omojuwa: On Arik Air, I admit my madness

by Japheth Omojuwa In the Land of many victims, the man who dares the oppressor is seen to be mad. For that, I admit my madness. I left my iPad in an Arik Air flight and that was my fault. I will not excuse that negligence on the fact that flying just days after the... Read More

Arik, customer, ipad, omojuwa, oppressor

September 14, 2012

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Elnathan John: How to be a Nigerian mechanic

If you finish fixing a car in the evening, never call the owner. Try all you can to make the car stay overnight. Especially on a Saturday. Especially when Sikirat, the daughter of the woman selling agbo, who is your new girlfriend has told you of this gbedu she needs to attend. Life is nothing... Read More

car, customer, elnathan john, mechanic, servicing, spare parts

July 16, 2012

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Another Arik Problem: Passengers stuck at the Abuja airport for 3 hours (and still counting)

by Hauwa Gambo Arik Air passengers at the Abuja Domestic Airport have been delayed for about four hours now due to an issue with the Federal Airports Authority of Nigeria (FAAN). “We are tired of Arik owing us,” a FAAN official speaking under anonymity just informed our reporter. The fees in question are Passenger Service... Read More

#arikwhereismyipad, Abuja, airport, Arik, customer, delay, FAAN, flight

MasterCard cardholders to enjoy great offers from 28 top restaurants in Lagos

How my customer died while we were having SEX – Prostitute reveals

HORRIFIC: Barber stabs customer for complaining about haircut (PHOTOS, WATCH)

Perry Brimah: No jobs? The machines have taken them over

Opinion: What is customer experience?

Access Bank holds interactive session, unveils strategic direction

BUSTED: Woman arrested for stealing another customer’s money in bank

Horror: Bartender Bartender pours flaming glass of absinthe into customer’s mouth and sets his head on fire (PHOTOS)

Opinion: The customer service culture in Nigeria stinks – My experience

Coolest kid! Kourtney Kardashian’s son Mason wears fashion forward sunglasses to church (LOOK)

Opinion: ‘Hell no! I don’t need any brand consultant’… Oh yes! You do

Opinion: How best to kill your brand

Japheth Omojuwa: On Arik Air, I admit my madness

Elnathan John: How to be a Nigerian mechanic

Another Arik Problem: Passengers stuck at the Abuja airport for 3 hours (and still counting)

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